Shipping + Returns
Your order is processed in our system 24 hours following your purchase. Many of our items are made on demand following your purchase, so fulfillment can take anywhere from 12-20 days before you receive those items.
If a tracking # is provided by the shipping carrier, we will update your order with the tracking information, you can select email or mobile number updates. Please note that some orders will not have tracking numbers and you are welcome to contact us at email@example.com for any inquiries.
We are proud to provide a 30 Day guarantee on our products. If you need an exchange or are not completely satisfied, go click link to our Exchange/Returns app to generate a pre-paid shipping label. If you have any other issues, please feel free to email firstname.lastname@example.org.
Unfortunately, we can’t offer you a refund or exchange on any print on demand items. To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.
Any items ordered and shipped from BellaMaterna.com should also be serviced directly and not any other manufacturer.